retail

Here and Now
3:03 pm
Fri August 15, 2014

Malls On The Decline Find New Ways To Stay Relevant

In addition to traditional shopping mall attractions like shops, restaurants, and movie theaters, the largest U.S. mall -- the Mall of America -- also includes an amusement park, an aquarium, and several museum exhibit spaces. (Jeremy Noble/Flickr)

Originally published on Fri August 15, 2014 7:14 pm

Shopping malls are a part of American culture — people go to malls to socialize, eat and, of course, buy. But as purchases are increasingly just a click away online, malls have been losing money.

NPR’s Sonari Glinton has been reporting a series on shopping malls across America, and he joins Here & Now’s Robin Young to discuss why some malls are doing better than others, and the creative new ideas that some malls are adopting to attract customers.

Read more
Code Switch
10:03 pm
Sat July 26, 2014

Dueling Markets Show Native American Art Is Big Business

An estimated 175,000 people travel to New Mexico in August to view Native American art.
Larry Lamsa Flickr

Originally published on Mon July 28, 2014 3:26 pm

The 93rd annual Santa Fe Indian Market is only a month away. It's the biggest and best-known destination for Native artists and Native art collectors on the planet, and this year, it's got competition — a new event called the Indigenous Fine Arts Market.

Native American art and culture is big business. If you don't believe that, look no further than the controversial or illegal sides of the market. If you've been paying attention over the last year, you've seen some lurid and fascinating headlines:

Read more
Culinary Delights
9:00 am
Fri July 25, 2014

Hungry for Variety? Hartford Has a Taste

A sample meal from Trumbull Kitchen. Scallops, zucchini, and sticky rice with soy and orange glaze. Each meal component is from a different part of Connecticut.
Katherine Peikes WNPR

Food lovers have a chance to savor unique culinary dishes from over 30 restaurants in the capital city as the annual Taste of Hartford continues.

Read more
Online Shopping
5:16 pm
Wed July 16, 2014

Visa Makes Big Move To Boost Consumer Spending Online

Visa Checkout will store customers' credit card numbers and billing addresses once without their having to re-enter the information each time they shop online.
Visa

Originally published on Fri July 18, 2014 1:00 pm

Here's an experience many of us have had: You're shopping on your smartphone. You click on the shoes or books you want. But then, when you get to the shopping cart, you abandon ship.

Visa says that's a big problem for retailers. On Wednesday, the credit card company announced it's rolling out a brand new system designed to get us to spend more money online.

One Password, Many Tokens

Visa is actually trying to fix two problems with one swipe.

Read more
Cities
7:01 am
Thu March 6, 2014

Growing An Urban Neighborhood, One Store At A Time

Communications store owner Donny Seto (right) says other business owners shouldn't be so hesitant to set up in the Congress Heights neighborhood of Washington, D.C.
Leah Binkovitz NPR

Originally published on Thu March 6, 2014 11:30 am

Across the country, communities stranded in food and retail deserts are asking how they can enjoy the bounty afforded to other urban centers. One Washington, D.C., community thinks it might have an answer.

Just a 10-minute drive south of the U.S. Capitol, across the Anacostia River, sits Congress Heights. The Southeast D.C. neighborhood is less than 2 miles long and home to more than 8,000 people, many in single-family houses. But if you're looking for a sit-down meal, options are scarce.

Read more
Pizza Strategy
11:44 am
Thu February 27, 2014

74,476 Reasons You Should Always Get The Bigger Pizza

Somebody check the cheese.
Alex Wong Getty Images

Originally published on Wed February 26, 2014 5:28 pm

One day last year, an engineer and I went to a pizza place for lunch. The engineer told me he wasn't very hungry, but he said he was going to get the 12-inch medium instead of the 8-inch small — because the medium was more than twice as big as the small, and it cost only a little bit more. This sort of blew my mind.

Read more
Pizza Prices
11:02 am
Thu February 27, 2014

The Price Of A Pizza In 237 U.S. Neighborhoods

tk
tk

Originally published on Thu February 27, 2014 2:44 pm

Yesterday, we crunched thousands of pizza prices from around the country, and argued that you should always buy a bigger pizza. (And in a separate post, we presented the case against buying a bigger pizza.)

Read more
Business
4:43 pm
Mon February 17, 2014

Demographic Shifts Contribute To The Changing Face Of Retail

Retailers, including Wal-Mart, are trying to adapt their models to suit urban areas, including this mixed-use retail and residential development in Washington, D.C.
Meredith Rizzo NPR

Originally published on Mon February 17, 2014 7:59 pm

So far this year, retail chains have announced some heavy cuts. J.C. Penney said it would close 33 stores. Macy's said it would lay off 2,500 workers. Sears will close its flagship Chicago store in April.

That's creating a glut of excess space. But that's just one of several forces changing the face of retail.

Read more
Cigarettes
7:28 am
Wed February 5, 2014

CVS To Stop Selling Tobacco Products

Soon to be gone: Marlboro cigarettes on display at a CVS store in Pittsburgh last July.
Gene J. Puskar AP

Originally published on Tue February 11, 2014 11:43 am

Saying it is "the right thing for us to do for our customers and our company to help people on their path to better health," the CEO of CVS Caremark announced Wednesday that the company's 7,600 pharmacies will stop selling cigarettes and tobacco products by Oct. 1.

Larry Merlo also said CVS will try to help those who want to quit smoking with a "robust national smoking cessation program" at its locations.

Read more
Into the Breach
1:38 pm
Fri January 17, 2014

Analysts: Credit Card Hacking Goes Much Further Than Target

Hackers use credit card scanning machines as part of their sophisticated campaign to steal credit card information and sell it.
Joe Raedle Getty Images

Originally published on Fri January 17, 2014 4:23 pm

The holiday season data breach at Target that hit more than 70 million consumers was part of a wide and highly skilled international hacking campaign that's "almost certainly" based in Russia. That's according to a report prepared for federal and private investigators by Dallas-based cybersecurity firm iSight Partners.

And the fraudsters are so skilled that sources say at least a handful of other retailers have been compromised.

"The intrusion operators displayed innovation and a high degree of skill," the iSight report says.

Read more
Security Breach
4:50 pm
Sat January 11, 2014

Neiman Marcus Notifying Customers Whose Cards Were Compromised

A Neiman Marcus in Chicago.
M. Spencer Green AP

The luxury retailer Neiman Marcus says it has begun notifying customers whose credit cards were compromised during a security breach.

The AP spoke to Ginger Reeder, spokeswoman for Dallas-based company, who would not estimate how many customers could be affected.

Read more
Data Breach
12:59 pm
Fri December 27, 2013

Target: Encrypted Data Were Taken, But Not The Key To Unlock

The scene outside a Target store in Brooklyn on Black Friday, Nov. 29.
Eric Thayer Reuters /Landov

Though hackers did obtain "strongly encrypted PIN data" when they got into Target's information systems, the retailer said Friday that sensitive information from customers' debit cards should not be at risk.

Target posted this explanation:

Read more
Delayed Deliveries
8:04 am
Thu December 26, 2013

Apologies, Promises From UPS And FedEx About Delivery Delays

UPS delivery man Vinny Ambrosino was dressed for the holiday season on Tuesday as he delivered packages in New York City. Not all the things ordered for Christmas got to their destinations on time.
Carlo Allegri Reuters/Landov

Originally published on Thu December 26, 2013 8:28 pm

Update at 8:20 p.m. ET. Amazon, UPS, Offer Refunds:

The Washington Post reports:

"Amazon and UPS said Thursday they would offer refunds to customers who did not receive their Christmas orders on time, after a surge in last-minute online shopping caught the shipping giant off guard."

Read more
Where We Live
9:00 am
Tue December 24, 2013

Malls Are Dying, Long Live the Mall!

Will you end up in a mall on Black Friday?
Credit jpellgen / Flickr Creative Commons

Thanksgiving is this week and as the holiday shopping season comes upon us, we’ll look at one of the iconic American institutions: the shopping mall. We’ll talk with a writer at The Atlantic Cities who says that despite how engrained it is in our culture, the mall is preparing to retire. We'll also hear a class piece from radio producer Jonathan Mitchell. He produced a soundscape of his hometown mall called "City X."

Read more
Targeted
1:21 pm
Mon December 23, 2013

Customers Sue Target Over Credit Card Breach

A couple of shoppers leave a Target store on a rainy afternoon in Alhambra, California.
Frederic J. Brown AFP/Getty Images

At least 11 customers have filed lawsuits against Target over a security breach that exposed the credit card information of 40 million customers.

The BBC reports:

"The lawsuits, each seeking class-action status, have been filed in US courts in the past several days.

Read more
Retail
6:30 am
Mon December 23, 2013

After Target's Data Breach, Customer Incentive Disappoints

Justin Sullivan Getty Images

Originally published on Mon December 23, 2013 9:06 am

Target is trying to get back in its customers' good graces after a massive data breach affecting some 40 million credit and debit account holders. The giant retail chain offered its customers a 10 percent discount over the weekend as an act of atonement, but business was said to be down anyway.

The breach affected customers who used their credit and debit cards at one of Target's 1,750 stores during a three-week period after Thanksgiving.

Read more
Retail
7:05 am
Fri December 20, 2013

Shop On The Web Or In The Store; Each Has Risks

A customer prepares to sign a credit card slip Thursday at a Target store in Miami. The giant retailer says 40 million payment cards nationwide may have been compromised by data theft.
Joe Raedle Getty Images

Originally published on Fri December 20, 2013 8:37 am

Back in ye olden days — say, a decade ago — many holiday shoppers worried about using credit cards to buy gifts online. They feared their information would end up in the hands of computer hackers.

Turns out, walking into a store and swiping a credit card can be plenty risky, too.

Read more
Retail
6:47 am
Thu December 19, 2013

Breach At Target Stores May Affect 40 Million Card Accounts

Justin Sullivan Getty Images

Originally published on Thu December 19, 2013 9:04 am

Target Corp. acknowledged early Thursday that there was a massive security breach of its customers' credit and debit card accounts starting the day before Thanksgiving and extending at least to Dec. 15 — the heart of the holiday shopping season.

Read more
Retail
3:20 pm
Mon December 2, 2013

What Happens To Failed Shopping Malls?

Euclid Square Mall in Northeast Ohio is now the site of 24 Christian congregations. (David C. Barnett/WCPN)

Successful malls can be some of the most bustling places in America: enclosed commercial districts that are “people magnets,” with packed parking lots and a variety of popular shops, department stores and restaurants.

But over the years, online shopping and a roller coaster economy have turned many malls into ghost towns.

From the Here & Now Contributors Network, David C. Barnett of WCPN examines the afterlife of some malls in Northeast Ohio.

Read more
Small Business Saturday
9:03 am
Wed November 27, 2013

Downtown Businesses Look for Holiday Boost

Trumbull Street in downtown Hartford
Harriet Jones

Black Friday is rapidly approaching, and ads from the national chains and the big box stores are hard to ignore. But once again this year, small retailers are hoping to catch a slice of the holiday shopping action.

Read more
Retail
3:24 am
Wed November 27, 2013

How Shopping Malls Are Adapting In An Online World

Originally published on Wed November 27, 2013 11:49 am

Traditional shopping malls took a big hit after the economic collapse. Problems at big retailers Sears and J.C. Penney — two of the biggest mall tenants — could signal even more troubles.

But malls are trying to adapt. As online shopping grows, things are getting more and more competitive out in the real world of brick-and-mortar retail.

Read more
Where We Live
8:39 am
Thu November 7, 2013

The Excitement and Terror of Buying a Car

Credit aldenjewell, creative commons

Most of us have gone through the process of buying an automobile. It can be both exciting and excruciating. And sales are up to almost pre-recession levels. A boom caused by “more widely available credit, an increasingly aged fleet, and a host of new models.”

Read more
Sandy Recovery
10:10 am
Tue October 29, 2013

Popular Connecticut Eatery, Damaged in Sandy, to Be Demolished -- and Rebuilt

Umbrellas over Dock & Dine's patio over the Connecticut River. Prior to Sandy, the space was an enclosed dining room.
J Holt

As they contemplate the first anniversary of super storm Sandy, some shore dwellers have given up and moved inland. Others are still determined to rebuild and continue. One shoreline restaurant is about to embark on its second major comeback.

Read more
Pet Shop Ban
7:54 am
Wed October 16, 2013

State Task Force Examines Puppy, Kitten Sales in Connecticut

Credit Ildar Sagdejev / Wikimedia Commons

Puppies and kittens are a big draw at pet stores. Their cuteness draws customers in and helps pet store owners make money. However, that may not be the case in the future. A state task force is holding the first of two public hearings on Wednesday on whether to ban the sale of cats and dogs in pet stores.

Read more
Bridgeport
11:37 am
Mon September 30, 2013

Malloy Defends Borrowing for Bass Pro Shops

Governor Malloy on Friday after a Bond Commission meeting.
Credit Jeff Cohen / WNPR

Governor Dannel Malloy on Friday defended state borrowing that will help finance the opening of Bass Pro Shops at Steelpointe Harbor in Bridgeport. The state will invest more than $30 million to bring the sporting goods retailer to anchor the long-delayed commercial development.

Read more
The Wheelhouse Digest
11:21 am
Fri September 27, 2013

Keno Gets Closer; Anchoring Bass Pro; Rail Headaches

Keno fever may soon hit Connecticut. Symptoms already can be seen at this Carson CIty, Nevada restaurant.
Credit Nazox / Wikimedia Commons

Connecticut has been dancing around the idea of keno for a while now. The state made another move across the room to commit some spending that would help to bring keno to hundreds of locations in the state. Meanwhile, the bond commission is working to get Bass Pro Shops in place in Bridgeport, and miserable commuters continue to cope with a broken Metro-North. Read about it in today's Wheelhouse Digest.

Read more
Where We Live
10:30 am
Fri September 27, 2013

The Excitement and Terror of Buying a Car

John DeSimone, Modern Tire
Chion Wolf

Most of us have gone through the process of buying an automobile. It can be both exciting and excruciating. And sales are up to almost pre-recession levels. A boom caused by “more widely available credit, an increasingly aged fleet, and a host of new models.”

Read more
Where We Live
11:19 am
Tue September 24, 2013

The Wheelhouse Goes Downtown

The next edition of "The Wheelhouse" focuses on the capital city.
Chion Wolf WNPR

We took our weekly political roundtable, The Wheelhouse on the road! We broadcast from a vacant storefront on Trumbull Street in downtown Hartford as part of the city’s iConnect project. The conversation started off with Mayor Pedro Segarra and reporters from the Hartford Courant and Hartford Business Journal joined in with their own questions for the mayor.

Read more
Small Business
4:08 pm
Wed September 18, 2013

Hartford Storefront Project Running Months Late

Vacant storefront on Hartford's Trumbull St. waiting for iConnect tenants
Credit iConnect/Hartford

In the spring, the city of Hartford launched the iConnect program, meant to fill vacant storefronts with new businesses. It's an idea that's been tried - with some success - in cities like New Haven, but Hartford's "Pop-up Storefront" has taken months longer than expected.

Read more
Retail
8:59 am
Thu July 25, 2013

Traveling Vintage: Boutique on Wheels Opens in Connecticut

Jillian Lyons

Read more

Pages