retail

Cities
7:01 am
Thu March 6, 2014

Growing An Urban Neighborhood, One Store At A Time

Communications store owner Donny Seto (right) says other business owners shouldn't be so hesitant to set up in the Congress Heights neighborhood of Washington, D.C.
Leah Binkovitz NPR

Originally published on Thu March 6, 2014 11:30 am

Across the country, communities stranded in food and retail deserts are asking how they can enjoy the bounty afforded to other urban centers. One Washington, D.C., community thinks it might have an answer.

Just a 10-minute drive south of the U.S. Capitol, across the Anacostia River, sits Congress Heights. The Southeast D.C. neighborhood is less than 2 miles long and home to more than 8,000 people, many in single-family houses. But if you're looking for a sit-down meal, options are scarce.

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Pizza Strategy
11:44 am
Thu February 27, 2014

74,476 Reasons You Should Always Get The Bigger Pizza

Somebody check the cheese.
Alex Wong Getty Images

Originally published on Wed February 26, 2014 5:28 pm

One day last year, an engineer and I went to a pizza place for lunch. The engineer told me he wasn't very hungry, but he said he was going to get the 12-inch medium instead of the 8-inch small — because the medium was more than twice as big as the small, and it cost only a little bit more. This sort of blew my mind.

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Pizza Prices
11:02 am
Thu February 27, 2014

The Price Of A Pizza In 237 U.S. Neighborhoods

tk
tk

Originally published on Thu February 27, 2014 2:44 pm

Yesterday, we crunched thousands of pizza prices from around the country, and argued that you should always buy a bigger pizza. (And in a separate post, we presented the case against buying a bigger pizza.)

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Business
4:43 pm
Mon February 17, 2014

Demographic Shifts Contribute To The Changing Face Of Retail

Retailers, including Wal-Mart, are trying to adapt their models to suit urban areas, including this mixed-use retail and residential development in Washington, D.C.
Meredith Rizzo NPR

Originally published on Mon February 17, 2014 7:59 pm

So far this year, retail chains have announced some heavy cuts. J.C. Penney said it would close 33 stores. Macy's said it would lay off 2,500 workers. Sears will close its flagship Chicago store in April.

That's creating a glut of excess space. But that's just one of several forces changing the face of retail.

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Cigarettes
7:28 am
Wed February 5, 2014

CVS To Stop Selling Tobacco Products

Soon to be gone: Marlboro cigarettes on display at a CVS store in Pittsburgh last July.
Gene J. Puskar AP

Originally published on Tue February 11, 2014 11:43 am

Saying it is "the right thing for us to do for our customers and our company to help people on their path to better health," the CEO of CVS Caremark announced Wednesday that the company's 7,600 pharmacies will stop selling cigarettes and tobacco products by Oct. 1.

Larry Merlo also said CVS will try to help those who want to quit smoking with a "robust national smoking cessation program" at its locations.

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Into the Breach
1:38 pm
Fri January 17, 2014

Analysts: Credit Card Hacking Goes Much Further Than Target

Hackers use credit card scanning machines as part of their sophisticated campaign to steal credit card information and sell it.
Joe Raedle Getty Images

Originally published on Fri January 17, 2014 4:23 pm

The holiday season data breach at Target that hit more than 70 million consumers was part of a wide and highly skilled international hacking campaign that's "almost certainly" based in Russia. That's according to a report prepared for federal and private investigators by Dallas-based cybersecurity firm iSight Partners.

And the fraudsters are so skilled that sources say at least a handful of other retailers have been compromised.

"The intrusion operators displayed innovation and a high degree of skill," the iSight report says.

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Security Breach
4:50 pm
Sat January 11, 2014

Neiman Marcus Notifying Customers Whose Cards Were Compromised

A Neiman Marcus in Chicago.
M. Spencer Green AP

The luxury retailer Neiman Marcus says it has begun notifying customers whose credit cards were compromised during a security breach.

The AP spoke to Ginger Reeder, spokeswoman for Dallas-based company, who would not estimate how many customers could be affected.

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Data Breach
12:59 pm
Fri December 27, 2013

Target: Encrypted Data Were Taken, But Not The Key To Unlock

The scene outside a Target store in Brooklyn on Black Friday, Nov. 29.
Eric Thayer Reuters /Landov

Though hackers did obtain "strongly encrypted PIN data" when they got into Target's information systems, the retailer said Friday that sensitive information from customers' debit cards should not be at risk.

Target posted this explanation:

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Delayed Deliveries
8:04 am
Thu December 26, 2013

Apologies, Promises From UPS And FedEx About Delivery Delays

UPS delivery man Vinny Ambrosino was dressed for the holiday season on Tuesday as he delivered packages in New York City. Not all the things ordered for Christmas got to their destinations on time.
Carlo Allegri Reuters/Landov

Originally published on Thu December 26, 2013 8:28 pm

Update at 8:20 p.m. ET. Amazon, UPS, Offer Refunds:

The Washington Post reports:

"Amazon and UPS said Thursday they would offer refunds to customers who did not receive their Christmas orders on time, after a surge in last-minute online shopping caught the shipping giant off guard."

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Where We Live
12:00 am
Tue December 24, 2013

Malls Are Dying, Long Live the Mall!

Will you end up in a mall on Black Friday?
Credit jpellgen / Flickr Creative Commons

Thanksgiving is this week and as the holiday shopping season comes upon us, we’ll look at one of the iconic American institutions: the shopping mall. We’ll talk with a writer at The Atlantic Cities who says that despite how engrained it is in our culture, the mall is preparing to retire. We'll also hear a class piece from radio producer Jonathan Mitchell. He produced a soundscape of his hometown mall called "City X."

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Targeted
1:21 pm
Mon December 23, 2013

Customers Sue Target Over Credit Card Breach

A couple of shoppers leave a Target store on a rainy afternoon in Alhambra, California.
Frederic J. Brown AFP/Getty Images

At least 11 customers have filed lawsuits against Target over a security breach that exposed the credit card information of 40 million customers.

The BBC reports:

"The lawsuits, each seeking class-action status, have been filed in US courts in the past several days.

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Retail
6:30 am
Mon December 23, 2013

After Target's Data Breach, Customer Incentive Disappoints

Justin Sullivan Getty Images

Originally published on Mon December 23, 2013 9:06 am

Target is trying to get back in its customers' good graces after a massive data breach affecting some 40 million credit and debit account holders. The giant retail chain offered its customers a 10 percent discount over the weekend as an act of atonement, but business was said to be down anyway.

The breach affected customers who used their credit and debit cards at one of Target's 1,750 stores during a three-week period after Thanksgiving.

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Retail
7:05 am
Fri December 20, 2013

Shop On The Web Or In The Store; Each Has Risks

A customer prepares to sign a credit card slip Thursday at a Target store in Miami. The giant retailer says 40 million payment cards nationwide may have been compromised by data theft.
Joe Raedle Getty Images

Originally published on Fri December 20, 2013 8:37 am

Back in ye olden days — say, a decade ago — many holiday shoppers worried about using credit cards to buy gifts online. They feared their information would end up in the hands of computer hackers.

Turns out, walking into a store and swiping a credit card can be plenty risky, too.

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Retail
6:47 am
Thu December 19, 2013

Breach At Target Stores May Affect 40 Million Card Accounts

Justin Sullivan Getty Images

Originally published on Thu December 19, 2013 9:04 am

Target Corp. acknowledged early Thursday that there was a massive security breach of its customers' credit and debit card accounts starting the day before Thanksgiving and extending at least to Dec. 15 — the heart of the holiday shopping season.

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Where We Live
11:52 am
Wed December 11, 2013

What Does It Take to "Make a Place"?

Jamil Ragland
Chion Wolf

It’s our monthly broadcast, live from our iConnect downtown storefront. Today we kicking off an evening of pop-up shopping: the Small Business Night Out featuring over 15 vendors. We also preview a community conversation looking at how we are shaped by our surroundings.

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Retail
3:20 pm
Mon December 2, 2013

What Happens To Failed Shopping Malls?

Euclid Square Mall in Northeast Ohio is now the site of 24 Christian congregations. (David C. Barnett/WCPN)

Successful malls can be some of the most bustling places in America: enclosed commercial districts that are “people magnets,” with packed parking lots and a variety of popular shops, department stores and restaurants.

But over the years, online shopping and a roller coaster economy have turned many malls into ghost towns.

From the Here & Now Contributors Network, David C. Barnett of WCPN examines the afterlife of some malls in Northeast Ohio.

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Small Business Saturday
9:03 am
Wed November 27, 2013

Downtown Businesses Look for Holiday Boost

Trumbull Street in downtown Hartford
Harriet Jones

Black Friday is rapidly approaching, and ads from the national chains and the big box stores are hard to ignore. But once again this year, small retailers are hoping to catch a slice of the holiday shopping action.

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Retail
3:24 am
Wed November 27, 2013

How Shopping Malls Are Adapting In An Online World

Originally published on Wed November 27, 2013 11:49 am

Traditional shopping malls took a big hit after the economic collapse. Problems at big retailers Sears and J.C. Penney — two of the biggest mall tenants — could signal even more troubles.

But malls are trying to adapt. As online shopping grows, things are getting more and more competitive out in the real world of brick-and-mortar retail.

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Where We Live
8:39 am
Thu November 7, 2013

The Excitement and Terror of Buying a Car

Credit aldenjewell, creative commons

Most of us have gone through the process of buying an automobile. It can be both exciting and excruciating. And sales are up to almost pre-recession levels. A boom caused by “more widely available credit, an increasingly aged fleet, and a host of new models.”

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Sandy Recovery
10:10 am
Tue October 29, 2013

Popular Connecticut Eatery, Damaged in Sandy, to Be Demolished -- and Rebuilt

Umbrellas over Dock & Dine's patio over the Connecticut River. Prior to Sandy, the space was an enclosed dining room.
J Holt

As they contemplate the first anniversary of super storm Sandy, some shore dwellers have given up and moved inland. Others are still determined to rebuild and continue. One shoreline restaurant is about to embark on its second major comeback.

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Pet Shop Ban
7:54 am
Wed October 16, 2013

State Task Force Examines Puppy, Kitten Sales in Connecticut

Credit Ildar Sagdejev / Wikimedia Commons

Puppies and kittens are a big draw at pet stores. Their cuteness draws customers in and helps pet store owners make money. However, that may not be the case in the future. A state task force is holding the first of two public hearings on Wednesday on whether to ban the sale of cats and dogs in pet stores.

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Bridgeport
11:37 am
Mon September 30, 2013

Malloy Defends Borrowing for Bass Pro Shops

Governor Malloy on Friday after a Bond Commission meeting.
Credit Jeff Cohen / WNPR

Governor Dannel Malloy on Friday defended state borrowing that will help finance the opening of Bass Pro Shops at Steelpointe Harbor in Bridgeport. The state will invest more than $30 million to bring the sporting goods retailer to anchor the long-delayed commercial development.

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The Wheelhouse Digest
11:21 am
Fri September 27, 2013

Keno Gets Closer; Anchoring Bass Pro; Rail Headaches

Keno fever may soon hit Connecticut. Symptoms already can be seen at this Carson CIty, Nevada restaurant.
Credit Nazox / Wikimedia Commons

Connecticut has been dancing around the idea of keno for a while now. The state made another move across the room to commit some spending that would help to bring keno to hundreds of locations in the state. Meanwhile, the bond commission is working to get Bass Pro Shops in place in Bridgeport, and miserable commuters continue to cope with a broken Metro-North. Read about it in today's Wheelhouse Digest.

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Where We Live
10:30 am
Fri September 27, 2013

The Excitement and Terror of Buying a Car

John DeSimone, Modern Tire
Chion Wolf

Most of us have gone through the process of buying an automobile. It can be both exciting and excruciating. And sales are up to almost pre-recession levels. A boom caused by “more widely available credit, an increasingly aged fleet, and a host of new models.”

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Where We Live
11:19 am
Tue September 24, 2013

The Wheelhouse Goes Downtown

The next edition of "The Wheelhouse" focuses on the capital city.
Chion Wolf WNPR

We took our weekly political roundtable, The Wheelhouse on the road! We broadcast from a vacant storefront on Trumbull Street in downtown Hartford as part of the city’s iConnect project. The conversation started off with Mayor Pedro Segarra and reporters from the Hartford Courant and Hartford Business Journal joined in with their own questions for the mayor.

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Small Business
4:08 pm
Wed September 18, 2013

Hartford Storefront Project Running Months Late

Vacant storefront on Hartford's Trumbull St. waiting for iConnect tenants
Credit iConnect/Hartford

In the spring, the city of Hartford launched the iConnect program, meant to fill vacant storefronts with new businesses. It's an idea that's been tried - with some success - in cities like New Haven, but Hartford's "Pop-up Storefront" has taken months longer than expected.

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Retail
8:59 am
Thu July 25, 2013

Traveling Vintage: Boutique on Wheels Opens in Connecticut

Jillian Lyons

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Beauty
9:40 am
Mon June 3, 2013

Burlington Mom's Products Reach Whole Foods

When her husband's work relocated their family to Connecticut, Ada Rios' primary job was raising her toddler. Shortly after she began to develop the skin condition eczema. It forced her to rethink her entire beauty regimen. 

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Where We Live
11:11 am
Wed May 15, 2013

Where We Drive: Chain Stores, Strip Malls and Sprawl

John Dankosky

Why is it that Americans are so fiercely individualistic, so protective of their rights to be “different," yet we all shop at the same few stores with the same products, in places that look the same?

If you’ve got a morning commute down a commercial thoroughfare, just look around...how many Dunkin’ Donuts do you pass? How many Walgreens or Subways? How did we get to a place where chain retail sprawl has become the norm?

Today, the Hartford Courant’s Tom Condon, a student of sprawl, joins me for a trip down Route 44. It’s part of my commute every day.

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Where We Live
2:46 pm
Fri May 10, 2013

What's Up With Stuff?

Mike Baird (Flickr Creative Commons)

Seventeen days after a garment factory collapsed in Bangladesh, a woman was pulled alive from the rubble. But more than 1,000 people have been confirmed dead in the tragedy.

This has renewed questions about where all the stuff we buy in America comes from.

NPR’s Planet Money has been trying to tackle this question for the last three years by making their own t-shirt.

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