Department of Consumer Protection

Electricity Law
3:37 pm
Mon August 4, 2014

New Regulations Aim for More Transparency for Connecticut's Electric Consumers

Brian Cassidy Creative Commons

Consumer advocates say that new laws passed this year will help electric consumers dealing with higher-than-expected rates from so-called "third-party" electric providers. Many of these companies offer lower initial rates than the major utilities -- Connecticut Light and Power and United Illuminating -- but the rates can later spike, often without warning. 

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Where We Live
9:00 am
Mon August 4, 2014

Consumer Check-In: Alternative Electricity Suppliers; Herbalife Nutrition Clubs

Elin Katz.
Chion Wolf WNPR

A new “bill of rights” has gone into effect for Connecticut’s electricity consumers. The bill is aimed at creating greater transparency in the marketing practices of third-party electric suppliers -- after many consumers complained that their electricity bills were increasing without warning.

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Ticket Websites
2:49 pm
Thu July 24, 2014

TicketNetwork Agrees To Fix "Unfair Trade Practices"

Ticket resale company TicketNetwork settled with the State of Connecticut and the Federal Trade Commission.
Bradley P. Johnson Creative Commons

A settlement has been reached between South Windsor-based TicketNetwork and the State of Connecticut. In the deal, TicketNetwork agreed to clearly disclose that it is a ticket resale company, and not an official box office outlet.

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Where We Live
9:00 am
Mon July 14, 2014

Connecticut Prepares for Sale of Medical Marijuana

Later this summer, certain patients will be able to legally purchase medical marijuana in Connecticut.
Credit Rusty Blazenhoff / Creative Commons

Approved patients will soon be able to obtain medical marijuana…legally. The marijuana producers who were approved by the state earlier this year will start to get their product out to dispensaries later this summer.

We talk with Commissioner William Rubenstein from the Department of Consumer Protection about the state’s medical marijuana program. 

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Connecticut First
5:55 pm
Fri May 2, 2014

Lawmaker Supports Highway Tolls; Bill Makes it Easier for Charitable Raffles

A key lawmaker in the Connecticut General Assembly is embracing a White House proposal to loosen restrictions on tolling federal interstates.  Rocky Hill state Representative Tony Guerrera-- a co-chairman of the legislature’s Transportation Committee-- says that tolls are the answer to Connecticut’s declining gas tax revenues. He said it would also allow the state to reduce its high taxes on gasoline.  

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Connecticut First
6:16 pm
Wed April 23, 2014

Expanding Do Not Call Registry; Tree-Trimming Plan Ruling

Connecticut lawmakers are attempting to update the state's "Do Not Call Registry" by including unsolicited text messages as well as phone calls. A bill that would add text messages to the list of prohibited activities unanimously passed the Senate on Tuesday. The bill also increases penalties for violations from $11,000 to $20,000 dollars per violation.

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Health Care Regulation
10:40 am
Fri November 9, 2012

Regulating Pharmacies To Protect Public Health

Diane Orson

Congresswoman Rosa DeLauro met Thursday in North Haven with public health officials and pharmacists.  She heard their views on how the federal government could better regulate compounding pharmacies. 

The fungal meningitis outbreak that infected more than 400 people and caused 31 deaths across the country has been traced to a pharmacy in Massachusetts.    

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The Mortgage Industry
7:32 am
Mon October 15, 2012

Mortgage Industry Grapples With New Regulation

If you’re planning to buy or sell a house, changes are on the way. The creation of the Consumer Financial Protection Bureau and the tightening of mortgage lending rules mean the industry is in the process of being turned upside down. WNPR’s Harriet Jones reports.

It’s been a turbulent period for the mortgage industry and four years after the financial crisis, the debates are still going on.

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Ticket Resale Legislation
10:26 am
Thu March 1, 2012

State Official Weighs In On Ticket Resale Proposal

TicketNetwork has pulled out of Connecticut’s First Five economic development program.  The news comes after the recent arrest of Don Vaccaro, CEO of the South Windsor-based company. Vaccaro has been charged with a hate crime and has taken an indefinite leave from TicketNetwork.

Meanwhile, Connecticut’s Department of Consumer Protection has just submitted to lawmakers its analysis of the ticket sales industry, and its view on a controversial proposal to change ticket sale laws in the state. 

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Where We Live
10:48 am
Wed October 19, 2011

Examining Environmental Regulations

thoth, creative commons

The EPA has been criticized for being both “regulators gone wild” and “regulators gone missing.”

The Environmental Protection Agency has been the target of legislation passed in recent weeks by the Republican-led House.  The bills aim to gut existing regulations - while forcing the agency to examine the economic impact of the work it does.  This movement the heart of a new book by Richard Trzupek about how many Republicans think the EPA kills jobs.

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Consumer Protection
4:01 pm
Tue August 2, 2011

Online Ticket Resale Market Entangled In Controversy, Looking For Respect

Mattia Luigi Nappi via WikiMedia Commons

The online ticket resale market is one of the fastest growing areas in business today.  

Governor Malloy recently announced that Connecticut-based TicketNetwork would be eligible for state incentives if the company adds jobs in the next two years. But the industry has been entangled in controversy and is now on a quest for respect.  

Googling Yankees tickets...ok...StubHub.com, NewYorkYankees.ticketsnow.com...Yankees.mlb.com...

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Consumer Protection
9:13 am
Thu February 24, 2011

When A Cord Is Not A Cord

Nancy Eve Cohen

Record-setting snowfall and sub-zero temperatures in the Northeast have led to increased demand for firewood this heating season. There’s also been an uptick in complaints by consumers who say they’re getting less firewood than they pay for. As part of a collaboration with Northeast stations, WNPR’s Diane Orson reports. 

Northeast environmental reporting is made possible, in part, by a grant from United Technologies.

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