Talks continued Monday between health insurer Anthem and Hartford HealthCare hospitals.
A contract between the two expired last week, impacting tens of thousands of Connecticut customers -- who now face higher medical bills at many hospitals around the state.
Shawn Mawhiney, a spokesperson for Hartford HealthCare, said the hope is for the dispute to be over soon and said patients should check online for the status of contract negotiations.
“The disruption, the anxiety, the confusion surrounding this -- it’s really, really hard for patients,” Mawhiney said. “We understand how they feel and we want to do everything we can to end that.”
Mawhiney said some patients in continuing care may be able to qualify for in-network rates, but they will need to fill out a special form.
Hartford Hospital, MidState Medical Center in Meriden, and Backus Hospital in Norwich are all among those impacted.
In a statement, Anthem said it’s “disappointed” an agreement hasn’t been reached. It said the the insurer offered multiple times to increase Hartford HealthCare’s reimbursements.